Hollywood has promised us all manner of futures yet to be realized—from flying cars to commercial interstellar travel.
Maybe it’s a by-product of my chosen career, but I’ve always been particularly intrigued with what the future holds for consumer experiences. In the post-scarcity, retail-space-at-a-premium economy that we seem to be hurtling towards, it is increasingly unlikely that buying decisions will be made in the midst of cavernous row-upon-row depots jam-packed with products on top of each other. No one debates this; rather, they debate what will come next.